How to Access the Citizens Advice Service in East staffordshire

From the 7th September 2009 you will need to book an appointment to see an assessoor. The "drop in" service will n longer be available.

A receptionist will be availablle to make face too face appointments with you. The appointment will be made where possible within 7 working days.

You will be given an appointment slip to confirm the details. The appointment will last for 5-10 minutes, the adviser will assess your problem to decide how the CAB can help you. Following on from this First Stage Asseessment clients will be offerd one or more routes to further advice. The assessor will make this decision.

NB OUR RECEPTIONISTS ARE NOT TRAINED ADVISERS AND WILL ONLY BE AVAILABLE TO HELP YOU BOOK AN APPOINTMENT.

PLEASE DO NOT ASK THE RECEPTIONIIST FOR ADVICE

HOW TO ACCESS THE CITIZENS ADVICE SERVICE IN EAST STAFFORDSHIRE

You can book a face to face appointment by visiting:
Suite 8 Anson Court
Horninglow Street
Burton upon Trent
Staffordshire
DE14 1NG
anytime between the folowing hours:

Following on from this First Stage Assessment clients will be offered one or more routes to further advice. The assessor will make this decision for you.

Alternatively you can seek advice by using one of our other services which are detailed below.

MONDAY

Telephone advice and face to face appointments available at
Uttoxeter Business Centre, Dovefields Retail Park, Uttoxeter
by calling 01889 569377 between
10.00 am to 12.00 pm and 2.00 pm  to 4.00 pm

TUESDAY

Face to Face gateway advice assessments available at
Uttoxeter Library, High Street, Uttoxeter
between 10.00 am and 4.00 pm   
 (please note this is a first come first served session)

Telephone advice is available by calling 0844 848 7902
between 10.00 am and 12.00 pm

WEDNESDAY

Telephone advice and face to face appointments available at
Uttoxeter Business Centre, Dovefields Retail Park, Uttoxeter
by calling 01889 569377 between
10.00 am to 12.00 pm   or  2.00 pm  to 4.00 pm

Telephone advice is available by calling 0844 848 7902
between 10.00 am and 12.00 pm and 12.30 pm and 2.00 pm

FRIDAY

Face to Face gateway advice assessments available at
ESBC Customer Service Centre, Market Place,
Burton upon Trent between 10.00 am and 1.00 pm    
(please note this is a first come first served session)

EMAIL

You can email your enquiry to advice@eaststaffordshirecab.co.uk

Please remember to include your name, address including postcode and telephone number

WHEN WE ARE CLOSED

You can obtain advice at either  www.eaststaffordshirecab.co.uk
or  www.adviceguide.org.uk 

www.adviceguide.org.uk also provides basic advice on most issues