Sample case studies that we have dealt with at East Staffordshire CAB

Sample Case Studies are provided here for guidance purposes only. They should not be taken as the answer to your specific problem. We shall be including more case studies each month, if you do not see something that helps with your situation do not hesitate to obtain advice from your local CAB office.

Click on a question below to view the advice given.

When I flew to the US recently I was singled out for special attention when I checked in and treated as if I was a potential suicide bomber. the whole episode was frightening and humilating. I'm due to travel by air again soon - what should I do if this happens again?

Q When I flew to the US recently I was singled out for special attention when I checked in and treated as if I was a potential suicide bomber. the whole episode was frightening and humilating. I'm due to travel by air again soon - what should I do if this happens again?

A With airport security tighter than ever before, a lot of people feel they are being treated with suspicion, and in some cases insulted or harassed, just because of the way they look, their ethnicity or their faith. You shouldn't have to put up with abuse, and anyone conducting checks should do so with sensitivity and courtesy.

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